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🗣️ Join James and Lewis as they share valuable insights and strategies on how to double your Shopify conversion rate.
Discover why conversion rate is such an important metric for your business and learn actionable techniques to optimise your store for higher conversions. Tune in and unlock the secrets to maximizing your sales potential on Shopify.
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➡️ https://youtu.be/BTurqfHN0_0
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Links and Resources Mentioned:
➡️ https://www.dropshipunlocked.com/Free - Dropship Unlocked free training on high-ticket dropshipping.
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Key Takeaways:
★ Focus on convenience, transparency, and trust to enhance the customer experience and improve conversion rates.
★ Optimize your website's speed, provide clear delivery information, and use scarcity tactics to create a sense of urgency.
★ Incorporate customer reviews and user-generated content to build trust and social proof.
★ Present product variants clearly and use comprehensive descriptions to aid decision-making.
★ Offer "no-brainer" deals and leverage user-generated content to drive conversions.
★ Remember, quality traffic is crucial, so consider targeted advertising platforms like Google Ads.
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➡️ When people are ready to create time and financial freedom for themselves, they visit - https://www.dropshipunlocked.com/Free
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Topics Discussed:
In the "How To DOUBLE Your Shopify Conversion Rate" video, the hosts discuss how to optimise conversion rates in e-commerce by focusing on the right type of traffic, simplifying checkout processes, building customer loyalty, and implementing urgency and scarcity tactics while avoiding manipulative tactics. They also emphasise the importance of consistency and branding, providing comprehensive product descriptions, and making returns and refunds easy. The hosts give tips on dealing with suppliers and suggest using Google ads for targeting traffic more effectively. Overall, the hosts conclude that successfully optimising conversion rates can have a significant impact on profitability.
00:00:00 In this section of the video, the importance of conversion rate in e-commerce is discussed. The conversion rate is directly proportional to sales and revenue for a business, as it shows how well the store is engaging and convincing customers to buy. While it's important to optimise conversion rates, the type of traffic coming to the store is equally important. If there is a lot of traffic but they are not the right customers, conversion rates won't matter. Therefore, the first step in conversion rate optimisation is to focus on the right type of traffic. Once the right audience is on the store, then tactics to improve conversion rates should be implemented through conversion rate optimisation (CRO) tactics.
00:05:00 In this section, the importance of customer loyalty and lifetime value over conversion rate optimisation is discussed. While increasing conversion rates is important in e-commerce, focusing on customer loyalty and repeat purchases can provide a buffer in case the initial conversion rate is low. Tools like A/B split tests can be used to increase conversion rates as even small changes in conversion rate percentages can significantly increase profits. The principle of making it simple for customers to buy is emphasised, as is the importance of convenience and transparency in e-commerce platforms. Overall, understanding customer behaviour and tailoring strategies to meet their needs can lead to increased success in e-commerce.
00:10:00 In this section, the hosts discuss the importance of simplifying the checkout process in e-commerce, citing a report by The Baymard Institute that found that 27% of US online shoppers abandon orders due to the checkout process being too long or complicated. They also emphasise the role of trust in online business, highlighting a study by Conversion XL that showed that trust badges can increase sales significantly by reassuring customers about the security of their personal information. The hosts also discuss how urgency and scarcity tactics can impact customers' buying decisions, citing a study by the University of Nebraska that found that limited-time offers can boost sales by up to 332%.
00:15:00 showing consistent branding across all marketing channels, including retargeting ads, a new e-commerce store owner can quickly improve their conversion rate. This means using a recognisable logo and a consistent colour scheme that customers associate with the industry and making a purchase. Additionally, using urgency and scarcity tactics, such as showing limited stock or cart reservation timers, can be effective in pushing customers to make a decision. While the average conversion rate for all Shopify stores is between 1.5 and 2 percent, high ticket stores can have lower conversion rates and still be extremely profitable. Therefore, focusing on return on ad spend from Google Performance Max campaigns and making simple tweaks to improve the conversion rate can lead to a profitable business.
00:20:00 In this section, the speakers discuss the importance of consistency and branding in e-commerce. They give examples of companies like John Lewis, Starbucks, and McDonald's that use consistent branding to create an immediate sense of trust and recognition among customers. To achieve this, businesses should use a consistent colour scheme and logo, as well as focus on providing a clear and compelling unique selling point. The speakers also urge businesses to be careful not to get caught up in shiny object syndrome where they add random products that don't fit with their brand. Additionally, they suggest avoiding using slider images on the homepage and instead focus on having high-quality images on the product page to boost customer trust.
00:25:00 In this section, the speakers focus on the ways to improve website speed, optimise for higher traffic and avoid customer confusion when it comes to delivery information. The transcript highlights the importance of page speed both with respect to SEO and the patience of customers. Additionally, different tactics like using low stock alert for items that are limited in capacity legitimately create more interest from buyers. The speakers emphasise the importance of answering questions from potential buyers about delivery as it is one of the major concerns when buying a product online. By having such information transparently mentioned on the website’s product page, sellers can reduce the bounce rate, build trust and credibility, and ultimately help buyers make a quick and informed purchase decision.
00:30:00 In this section, the hosts discuss how scarcity and urgency can be used as effective tactics to improve conversion rates in e-commerce. They emphasise the importance of using these tactics carefully and legitimately to avoid manipulating customers. Another key strategy is to include customer reviews to build trust and remove doubts, with Judge.me being a great app to automate the post-purchase review requests and feature user-generated content on the store. In addition, reducing confusion for customers by simplifying product options can help avoid decision paralysis. Overall, the hosts highlight the importance of observing and learning from the tactics used by successful businesses in e-commerce.
00:35:00 In this section, the speakers discuss how to make it simple for customers to buy a product, including the importance of providing comprehensive and clear product descriptions, turning product features into benefits for the customer, and ending the description with a call to action. Additionally, having clear policies around returns and refunds is crucial to eliminate any potential concerns customers may have, as a risk reversal guarantee can lead to a much higher conversion rate. Lastly, working with UK-based suppliers who offer fast delivery and easy return processes can make it simple for customers to return a product, leading to increased sales and profitability for the store.
00:40:00 In this section, the speaker suggests offering a "no-brainer" deal on products that are already selling well in order to increase their perceived value without costing much to the business. They also emphasise the importance of user-generated content, such as photos and videos from customers, in building trust and community around a brand. These can be incorporated into email flows and social media profiles, and even turned into ads. However, the speaker cautions that all of these strategies will be futile without the right traffic, which they believe can be targeted more effectively through Google ads than Facebook. Ultimately, the speaker concludes that getting conversion rate optimisation right can have life-changing impacts for a business by increasing its profit.
00:45:00 In this section, the hosts discuss the Home Turf Advantage model and answer a listener's question about working with suppliers who are abroad. The model relies on working with UK-based suppliers who have stock in the UK, which allows for fast, next-day delivery without customs duties, import taxes, and shipping delays. While it is possible to work with suppliers abroad, the hosts suggest considering the complexity and the profit margin, as well as the product quality and demand, before making a decision. However, they also emphasise that there are thousands of UK-based suppliers and wholesalers, which can provide plenty of options for distribution. The hosts highlight a review from a listener who found the podcast to be a valuable resource for skeptics like themselves.
00:50:00 In this section, the hosts of the Dropship Unlocked podcast give thanks to a listener for leaving a positive review of the podcast on Apple Podcasts. They encourage other listeners to leave reviews and ratings as well as share the podcast with friends who may benefit from it. They also remind listeners that their Dropship mentorship program can help those who are interested in creating a high ticket Dropshipping business.
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